Family and Child Support Services (FaCSS)

FaCSS works to support the wellbeing of the pupils within our Multi Academy Trust, believing that positive mental health is fundamental in helping our children to be the best that they can be. We work with our children to help them recognise and understand their social and emotional needs and then support them in the very best ways that we are able.

Our aim is to help our children and families to develop and learn new ways to overcome challenge and difficulty so that they can thrive at school and at home, enjoy better relationships and develop resilience.

Services include child counselling, family support, music therapy and play therapy.

If your child’s school feels that any of our services might benefit your child or your family, they will discuss this with you to see whether you would like to start working with one of our team. With your consent, the school will then work with you in completing a referral form to gather all the necessary information that will ensure the most appropriate support is given.


Our Team 

  • Sarah Hurwood
    Head of Service
  • Melissa May
    Administrative Assistant
  • Karen Bowden
    Family Support Worker
  • Jackie Clarke
    Child Counsellor
  • Sue Fahey
    Child Counsellor
  • Anna Griffiths
    Music Therapist
  • Bernadette Letchford
    Play Therapist
  • Juhi Neyland
    Play Therapist


Therapists and Counsellors engaged by FaCSS undergo professional and safeguarding checks in line with Safer Recruitment practice prior to employment to ensure that they can safely and ethically work with your child. These include:
DBS Enhanced Certificate with Barred List Check
Childcare Disqualification Declaration, where appropriate
Suitable qualifications to practice, and the belonging to an appropriate professional organisation meaning that they are bound to abide by its code of conduct and ethical guidelines, and receive the recommended amount of clinical supervision
Registered with the Information Commissioner's Office and have a Privacy Notice
Have valid third party public liability insurance and professional indemnity insurance



Play Therapy is combination of creative therapies such as art, music & drama. It is also a way of helping children and young people express their feelings and deal with their emotional problems, using play as the main communication tool. Play Therapy helps children in a variety of ways. Children receive emotional support and can learn to understand more about their own feelings and thoughts. Sometimes they may re-enact or play out traumatic or difficult life experiences in order to make sense of their past and cope better with their future. Children may also learn to manage relationships and conflicts in more appropriate ways.

Filial Therapy is a therapeutic approach, which incorporates family therapy and play therapy to help parents learn basic skills from play therapy to enhance relationships at home. I tailor my approach to the child's individual personality and experience; after a referral and initial assessment meeting, I work with children for up to two years on a consistent weekly basis. I am available for home visits.