Family and Child Support Services (FaCSS)

FaCSS works to support the wellbeing of the pupils within our Multi Academy Trust, believing that positive mental health is fundamental in helping our children to be the best that they can be. We work with our children to help them recognise and understand their social and emotional needs and then support them in the very best ways that we are able.

Services include child counselling, family support, music therapy and play therapy.

If your child’s school feels that any of our services might benefit your child or your family, they will discuss this with you to see whether you would like to start working with one of our team. With your consent, the school will then work with you in completing a referral form to gather all the necessary information that will ensure the most appropriate support is given.


Our Team 

  • Sarah Hurwood
    Head of the Wellbeing Service
  • Melissa May
    Wellbeing Service Administrator
  • Karen Bowden
    Wellbeing Service Family Support Worker
  • Jackie Clarke
    Child Counsellor
  • Sue Fahey
    Child Counsellor
  • Bernadette Letchford
    Play Therapist
  • Juhi Neyland
    Play Therapist


Therapists and Counsellors engaged by FaCSS undergo professional and safeguarding checks, in line with Safer Recruitment practice, to ensure that they can work safely and ethically with your child. These include:

  • a DBS Enhanced Certificate with Barred List check
  • a Childcare Disqualification Declaration, where appropriate
  • suitable qualifications to practise, and membership of an appropriate professional organisation so that they are bound by its code of conduct and ethical guidelines, and receive a stipulated amount of clinical supervision and continuous professional development 
  • a Privacy Notice, and registration with the Information Commissioner’s Office 
  • valid third party public liability insurance and professional indemnity insurance